Silent Sage Corporation
Effective date: 14 October 2026
This policy explains cancellation, refund, and rescheduling arrangements for Silent Sage’s services. Applicable fees and service details will be provided before payment.
Silent Sage Healing Club
You may cancel your enrollment and request a full refund before the program’s confirmed start date.
After the program begins, you may request a refund within 7 calendar days of the start date. Under this proposed arrangement, requests within that period receive a full refund.
After this period, change-of-mind refunds are generally unavailable. This does not affect remedies available under applicable law where a service is not delivered as agreed.
Private 1:1 Sessions
You may cancel for a full refund or request rescheduling by giving at least 24 hours’ notice before your session.
Cancellations with less than 24 hours’ notice and missed appointments are generally non-refundable. We may consider exceptional circumstances individually.
Rescheduling is subject to availability. If you arrive late, the session may still end at the originally scheduled time.
Paid Workshops
You may cancel for a full refund by giving at least 48 hours’ notice before the workshop.
Cancellations after that deadline and missed workshops are generally non-refundable. Requests to transfer a booking to another eligible adult may be considered before the workshop, subject to availability and suitability.
Free workshops do not involve a payment and therefore do not require a refund.
Changes or Cancellations by Silent Sage
If Silent Sage cancels a service before delivery, you may choose an available replacement or receive a refund for the cancelled service.
If we materially change a confirmed date or delivery arrangement and you cannot attend, contact us to request a refund for the affected, undelivered service.
If a multi-session program is discontinued, we will refund the portion attributable to services not delivered. The allocation will be explained to you.
Technical Problems
For online services, participants are responsible for having suitable equipment and an internet connection.
If a technical problem on our side prevents delivery, we will arrange a replacement session or provide an appropriate refund for the affected service.
If you experience a connection problem, contact us promptly so we can discuss available assistance.
Requesting a Refund or Cancellation
Email silentsage81@gmail.com with:
Your full name.
The program, workshop, or session booked.
The booking date.
Your payment receipt or transaction reference.
Your request and the reason for it.
Do not email passwords, full payment-card numbers, or other unnecessary financial information.We aim to respond within 5 business days.
Refund Processing
Approved refunds will normally be returned through the original payment method, where supported.
We aim to initiate an approved refund within 10 business days. The time it takes to appear in your account depends on the payment provider or bank.
If the original payment method cannot receive the refund, we will agree on an appropriate alternative with you.
Your Rights
Nothing in this policy removes or limits rights or remedies available under applicable law.
The policy presented before your payment applies to that purchase. Later policy changes will not retrospectively reduce your agreed refund rights.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Silent Sage Corporation
Privacy contact: Kamal Bapla
Address: 2nd Floor, MC Metroplex BuildingBS Aquino Drive, Barangay VillemonteBacolod City, Negros OccidentalPhilippines, 6100
Email: silentsage81@gmail.com
Phone: +63 931 090 4651 / +63 962 870 7037
Website: https://kamalbapla.com/